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Le differenze tra ISO 9001 e ISO 19011

 
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MessaggioInviato: Sab Ago 29, 2009 8:39 am    Oggetto: Le differenze tra ISO 9001 e ISO 19011 Rispondi citando

Su The Audit Guy potete leggere un articolo dal titolo: "Difference between ISO 9001 and ISO 19011 ".

Questa è la versione tradotta in italiano con il traduttore automatico di Google.

As one of the member leader experts on standards, ASQ will often ask me to help answer questions they get from the general public. Here is a recent answer I provided.

You asked the ASQ about the differences between the two standards. I can see where the confusion might arise, as the numbers are very similar! But the contents are quite different.

ISO 9001 is the mother of all Quality Management Systems. It lays out the minimal requirements for an acceptable way of managing your business for quality. In the beginning, it was developed as a requirements document to lay on your suppliers. Then it became the foundation for registration (other countries might call this certification) of your own management approach to quality. About a decade ago, various business sectors - aerospace, automotive, medical devices, laboratories, etc. - all used the 9001 document as the base for their specific approaches. They didn't take anything away, but added additional requirements. The year 2000 version is the most used all around the world. The recent 2008 revision is clarification-only. There is no real and substantive difference between the two. By far, the greatest use today is for registration/certification. This is somewhat sad, in that the standard itself is a beautiful way of managing the resources within the enterprise. Registration can get quite bureaucratic and not worth the expense.

ISO 19011 is the International Auditing Standard (my specialty). It was first developed as a means to get all the various registration agencies around the world to do their audits in a consistent manner. It also had support from the multinational companies that had factories - and thus registrations - all around the world and often with different cultures. Norms in Canada are not the same as China! Unfortunately, this registration emphasis in the standard made it somewhat hard for internal auditors and supplier auditors to use it. Plus, there is no requirement to use the standard, other than within the registration industry. For these reasons, the USA wrote a supplement, giving guidance on how to use the principles for internal audits and small organizations. The version you get from ASQ includes that supplement, along with the base document. As this auditing standard was revised, it picked up environmental auditing. Now we are working to get safety auditing in the scope. This supports the premise that auditing is auditing is auditing.
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