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[QualitiAmo - Stefania]

Su Going Beyond Lean Six Sigma and the Balanced Scorecard potete leggere un articolo dal titolo: "Hoshin Kanri Strategic Planning Issues and Resolution".

Questa è la versione tradotta in italiano con il traduttore automatico di Google.

What, if anything, should be done to enhance the integration of scorecards, strategies, and improvement systems?

The driver and infrastructure of hoshin kanri center on the cascading of executive management’s strategies throughout the organization. The direction of work activity could significantly change when there is a significant change in executive leadership or leadership direction.

The time could be lengthy and resource needs could be large to incorporate executive direction change into an enterprise hoshin kanri system. Execution possibilities for strategies using hoshin kanri are very team dependent and can lead to detrimental activities for the enterprise as a whole. Table listings for performance-measure action limits can lead to unhealthy behaviors.

The referenced whitepaper below addresses issues with current hoshin kanri practices and provides an enhanced business system solution:
– Figure 1 illustrates typical strategy wordings, where issues are discussed relative the driving hoshin kanri activities and metrics linked to these strategies
– Figure 3 illustrates red-yellow-green scorecards, which can lead to unhealthy behaviors
– Figure 4 illustrates an enhanced business system where in step 5 of a 9-step system, strategies are analytically/innovatively determined
– Figure 5 describes the creation of long-lasting organizational value chain which has a predictive measurement system
– Figure 6 describes a business system where goals are created for value chain 30,000-foot-level metrics which pull for projects that benefit the business as a whole

Reference: Figures 1, 3, 4, 5, & 6 in “A Solution to the Pitfalls of Ineffective Strategic Planning”

These techniques can be used to enhance the training in Lean Six Sigma training; i.e., Black Belt training and Master Black Belt training. These techniques go beyond the Balanced Scorecard.
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Stefania - Staff di QualitiAmo

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